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TARIFF AUTHORITY FOR MAJOR PORTS
(Ministry of Shipping, Government of India)

(TAMP an ISO 9001: 2008 & 27001:2013 Certified Organisation)


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4th Floor, Bhandar Bhavan, Muzawar Pakhadi Road, Mazgaon, Mumbai – 400010

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  • Home
  • About TAMP
    • Establishment of the TAMP
    • Charter of the Authority
    • Profile of Top Management
      • Chairman Edit
      • Member Finance Edit
      • Member Economic Edit
    • Consultative Process
    • Orders of the Authority
    • Organisational Structure
    • Grievance Redressal
    • List of Holidays Edit
    • Activities of TAMP(2017-18) Edit
    • Who's Who Edit
    • Vision and Mission Edit
    • Roles and Responsibilities Edit
    • Department and Division Edit
  • Chairman's Message
  • Guidelines
    • Tariff Guidelines, 2005
    • Upfront Tariff Guidelines, 2008
    • Reference Tariff Guidelines, 2013
    • Policy for Determination of Tariff for Major Port Trust, 2015
    • Stevedoring and Shore Handling Guidelines,2016
    • Land Policy for Major Ports, 2004
    • Land Policy for Major Ports, 2010
    • Land Policy Guidelines, 2014
    • Berthing Policy for Dry Bulk Cargo for Major Ports, 2016
    • Tariff Policy for Major Port Trusts, 2018
    • Working Guidelines to operationalize the Tariff Policy for Major Port Trusts, 2018 for determination of tariff for Major Port Trusts
    • Tariff Guidelines, 2019, for regulation of tariff for BOT Operators operating in the Major Port Trusts under Tariff Guidelines, 2005.
  • Tariff Orders
    • Year Wise
    • Port Wise
    • Common Orders
    • Search Order
  • Scale Of Rates
  • Performance Monitoring
    • Performance Monitoring
  • Tariff Proposals
    • Tariff Proposals
  • Home
  • About TAMP
    • Establishment of the TAMP
    • Charter of the Authority
    • Profile of Top Management
      • Chairman Edit
      • Member Finance Edit
      • Member Economic Edit
    • Consultative Process
    • Orders of the Authority
    • Organisational Structure
    • Grievance Redressal
    • List of Holidays Edit
    • Activities of TAMP(2017-18) Edit
    • Who's Who Edit
    • Vision and Mission Edit
    • Roles and Responsibilities Edit
    • Department and Division Edit
  • Chairman's Message
  • Guidelines
    • Tariff Guidelines, 2005
    • Upfront Tariff Guidelines, 2008
    • Reference Tariff Guidelines, 2013
    • Policy for Determination of Tariff for Major Port Trust, 2015
    • Stevedoring and Shore Handling Guidelines,2016
    • Land Policy for Major Ports, 2004
    • Land Policy for Major Ports, 2010
    • Land Policy Guidelines, 2014
    • Berthing Policy for Dry Bulk Cargo for Major Ports, 2016
    • Tariff Policy for Major Port Trusts, 2018
    • Working Guidelines to operationalize the Tariff Policy for Major Port Trusts, 2018 for determination of tariff for Major Port Trusts
    • Tariff Guidelines, 2019, for regulation of tariff for BOT Operators operating in the Major Port Trusts under Tariff Guidelines, 2005.
  • Tariff Orders
    • Year Wise
    • Port Wise
    • Common Orders
    • Search Order
  • Scale Of Rates
  • Performance Monitoring
    • Performance Monitoring
  • Tariff Proposals
    • Tariff Proposals
Home > About TAMP > Grievance Redressal
Grievance Redressal Print Back
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          TAMP has implemented Centralized Public Grievance Redressal and Monitoring System (CPGRAMS) for online receipt and disposal of Public Grievance.

 

          “Contact Us” and “Feed Back” links in the website of TAMP provide direct access to e-mail address of TAMP to interact on line and the website gives details of the postal address of TAMP to enable offline interaction to the members of the civil society and staff of TAMP.

 

          TAMP also   undertakes review of Tariff Orders for review of errors on the face of records considered and for any other justifiable reason. The Union Government has the powers to modify TAMP’s Orders or issue “Policy Directions” on matters relating to port pricing. 

Ministry of Government of India
rajat.katiyar@uneecops.com

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